Kind words from our clients

Rachael and Wonderluxe have been an absolute pleasure to deal with. No ask was too much for Rachael and she went over and above to make sure we (well mainly I) was over the moon with our trip. Our holiday to Jamaica was the best trip I have ever had, and it was in large part to Rachael and Wonderluxe Travel making it so easy.

The resort Rachael recommended was fabulous, you’d only have to think about something you’d want and you’d have it in a second. We didn’t leave leave resort for a whole week, was my favourite holiday ever!

I will continue to use Wonderluxe Travel for my holidays going forward and would recommend the company and Rachael in particular over many other companies I have used previously.

I am so glad that we utilised Wonderluxe Travel to book our holiday. Post pandemic, there are so many more restrictions, forms etc to take into account with planning; Sheena and her team were fabulous in providing us with relevant document links, information for booking PCR tests – but the level of customer care really was at another level! So many personal touches were in place, loads of attention to detail – I felt very comfortable knowing that Wonderluxe Travel was taking care of everything and I would highly recommend them – I’m already looking forward to the next holiday! With Wonderluxe Travel of course!

Great place!

This was a lovely destination. We were a little concerned initially with not going abroad for some time. I can’t recommend Sheena and the girls highly enough. They were always on hand with all the complications of going away in covid times. Nothing was too much of an issue. I will certainly be using them again.

From beginning to end the service from Wonderluxe was brilliant. From help to finding the perfect holiday for me, to being on hand to help with my questions around travel during covid times and arranging transfers. Mel looked after everything so that I didn’t have to think about anything other than enjoying my holiday, she went above and beyond. I can’t recommend Wonderluxe enough.

I use wonderluxe for all my holidays. I’m currently in Antigua which was superbly organised on a very late decision by myself which didn’t leave them much time to organise. The service is second to none from advice where to go to Extreme value for money. Thanks again Sheena and the team.

I couldn’t have wished for a more supportive and friendly person than Sheena when booking a cruise for my mum and me. From the very start, she was so helpful and wanted at all times to make sure that everything would be just perfect. Unfortunately, Covid-19 happened, and the cruise has been cancelled but Sheena has handled all the details for a refund so professionally. I would thoroughly recommend Sheena and booking with her through Wonderluxe Travel for such a reassuring and helpful experience. Thanks Sheena and looking forward to being able to book again soon.

I would like to take this opportunity to thank you for the work you have done in helping us to plan our latest trip. Later this year it will be our silver wedding anniversary and we wanted to go on a special holiday to celebrate. When I initially came to you the brief was that we had basically looked at any kind of holiday in every part of the world. You were incredibly patient whilst we narrowed things down and it appeared to be no trouble at all to make update after update to our itinerary. We now have a fantastic two weeks to look forward to in May and can’t wait for the trip to start. Thank you again for your advice, research and most of all patience. It is greatly appreciated.

Great service, listened to what we wanted and found us a perfect holiday and even added us in a couple of suggestions as they were such good deals!!

A year ago Sheena arranged a wonderful holiday for us to Bali. She not only arranged our flight and accommodation, but provided a list of restaurants close by and things to do in the area. She even went as far as to have a welcome note waiting for us at each of our accommodation. She took the worry out of travelling and updated us with news on potential delays when we were worried about our flights. Sheena goes above and beyond. Nothing is too much for her. Will definitely use her again.

Just got back from Lapland 22-24 December it was fantastic.
The whole process dealing with Wonderluxe was excellent. With situation regarding travelling abroad at the moment as it is,Sheena and the team constantly kept us informed of the changing scenario’s and what we needed to do regarding testing,etc.

I will use Wonderluxe again and would 100% recommend them.

We recently booked a holiday with Rachael Rowe at Wonderluxe travel, she was fantastic and went above and beyond to help us. Rachael helped us choose a lovely hotel in Fuerteventura and was able to help with new travel restrictions including paperwork and always on hand if I had any questions to ask. We can’t wait to re book a holiday with Rachael again.

We recently booked a holiday with Wonderluxe travel . The senior agent Rachael Rowe was fantastic I cannot fault her service or speak highly enough of her . Rachael went above and beyond . From her recommendation s in terms of places to stay and resorts , help with new travel restrictions including paperwork and always been available for any questions . The entire experience was seamless and I will absolutely re book with Rachael again.

I wanted to surprise my partner for his birthday with a trip away. I was able to get some last minute gig tickets for September in New Jersey New York and the fabulous team at Wonderluxe pulled out all the stops to book me a weekend away at very short notice and on a bank holiday weekend! I am thrilled with what they have organised for us and their service was impeccable. Thanks you so much. He was so pleased with his present. 🙂

Recently booked a holiday with Wonderluxe Travel to Greece in 2020! I’m so happy with the service I received, Sheena helped with the holiday planning and even arranged transport for the airport, she communicates very well and is very articulate to detail. Sheena Sumner had a very good knowledge of the holiday destination and seemed very willing to go that extra mile, would highly recommend the service and I would definitely book my holiday with her again, HAPPY DAYS!!

Amazing service. Booked our holiday with wonderluxe travel and got 5* hotel for a great price. unfortunately, due to the current climate our holiday was cancelled but Sheena has been attentive all the way through this crisis and followed up our refund with the airline.

communication has been first class. I have felt so relaxed throughout in what could have been such a stressful time and she has managed to secure my full refund. I will certainly be using the service to book my holiday in the future. strongly recommend for a first class A* service.

Thank you so much.

Sheena arranged an amazing holiday for us to Thailand for Christmas with quick friendly communication and professional service. I contacted Sheena being quite open on location – she listened to what we wanted and used her wealth of knowledge to find us a perfect holiday and even added us in a couple of excursions as they were a great price. We also received a list of restaurants close by suitable for vegans. Sheena also went the extra mile by contacting the hotels and airlines to ensure they could accommodate our dietary needs throughout the trip as well as hunting down the Xmas menu available. It’s details like this that really make the difference on a holiday and knowing they are taken care of without even having to ask is incredibly refreshing great customer service – it definitely took the stress and worry out of the holiday. I’ll be sure to use this service again and would highly recommend to anyone.

When I needed a hotel in London for a recent business trip, I contacted Sheena who provided two hotel options based on where the customer was located and knew about the two hotels in question. After choosing a hotel the booking was handled efficiently allowing me the time of researching the hotels, looking at maps of London and booking it. I would have no hesitation in recommending Sheena for all your travel needs.

A year ago We booked our holiday to Dubai through Sheena and she has been amazing. From flights and hotels, to restaurants and trips while were there. Her knowledge on the local area is 5 star and she is always happy to help. She has even written us an itinerary for when we are there, booked dinner reservations and planned for our room to be decorated for my partners birthday. Nothing is too much for her, she even checked in for us! The whole process was made easy for us and couldn’t recommend enough!

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